> For the complete documentation index, see [llms.txt](https://dyns.ntd.asia/power-dynamics/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dyns.ntd.asia/power-dynamics/d365-ce/customer-experience/contact-center-omnichannel.md).

# Contact Center (Omnichannel)

\#D365CE, #CustomerService, #Omnichannel